Articles on: Bugs and Technical Support

I haven't received the password reset e-mail on Whympr. What should I do?

To receive your password reset email, follow these steps:

1. Check for app updates
Make sure you have installed the latest version of the app from the Play Store or App Store.

2. Sign in via Apple, Google, or Facebook
If you created your account using Apple, Google, or Facebook, you don’t need to reset your password. Simply log in with those options.

3. Verify your email address
Double-check for any typos when entering your email address.

4. Check your spam folder
The password reset email might have landed in your spam folder.

If the issue persists:
Contact us through our support tool available on the website. Our team will respond within three business days.

Updated on: 25/02/2025

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