Articles on: Account and Subscriptions

My subscription isn't recognized (Restore)

Purchase made through the Whympr website

If you purchased your subscription directly on our website, it cannot be restored through the App Store or Google Play. In this case, please contact our support team if you encounter any issues

Apple Store / Play Store Subscription

To restore a subscription from an iPhone:

  • Open the app
  • Go to Profile / Account Information
  • Tap Restore My Purchases



Updated on: 07/05/2026

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