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Account and Subscriptions
Any questions relating to accounts or subscriptions.
How and why should subscribe to the Outdoor Pack with Whympr?
Subscribe to the Outdoor Pack in just a few clicks! Follow our step-by-step guide to get Whympr Premium + Iphigénie Carto and enjoy the best outdoor navigation tools.
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How do I cancel my Whympr subscription?
Need to cancel your Whympr free trial? Follow these steps for the App Store, Google Play, or our website to manage your subscription easily.
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How do I link my Whympr account to Iphigénie?
Learn how to activate your Outdoor Pack on Whympr and Iphigénie. Follow these steps to link your accounts and unlock premium features.
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I have a partner promo code. How do I use it? (FFCAM, SNAM, ENSA, etc.)
Whympr and Iphigénie are official partners of the FFCAM! Discover the special offer available in your FFCAM intranet partner space.
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My subscription isn't recognized (Restore)
Purchase made through the Whympr website If you purchased your subscription directly on our website, it cannot be restored through the App Store or Google Play. In this case, please contact our support team if you encounter any issues Apple Store / Play Store Subscription To restore a subscription from an iPhone: Open the app Go to Profile / Account Information Tap Restore My Purchases (https://storage.crisp.chat/users/helpdesk/websit
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Find my invoice
To request an invoice: Purchase made on the Play Store To request an invoice if you made your purchase through the Play Store, you’ll need to log in to your purchase account at https://payments.google.com and then: Click on “Subscriptions and Services” Click on your Whympr subscription Click on “View Transactions” Click on the purchase for which you want a receipt Click on “Download Tax Receipt” in the right-hand column *Please note: Support ca
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